Terms and
Conditions (“User Agreement”) - Customer Registration and Privacy Policy
The site www.vilasitha.lk provides for registration process to serve
its customer better and may now or in the future collect the following
personally identifiable information to serve you better:
Individual Customers
a)
Name including
first and last name;
b)
Email address;
c)
Mobile phone
numbers and contact details;
d)
Profile likes
your location, address etc.
e)
Date of Birth
f)
Social Media
Contacts
Venders
a)
Registration
Details
b)
Name
c)
Address
d)
Collecting
Location
e)
Bank Details
f)
BR Copy
g)
Contact No
h)
Email Addresses
i)
Singed Agreement
j)
Billing Proof
By completing the registration or
placing an order, the customers & vendors agrees to receive promotional and
transactional communication, text messages, mobile notifications, phone calls
and newsletters.
We will never sell or provide your
information to third party companies or outside agencies for commercial
purposes. However, the Site may contain links to other web sites that we do not
manage directly such as Google Analytics used to understand and optimize user’s
behavior. www.vilasitha.lk shall not be responsible for the privacy
policies of such external web sites.
Who Can Sign Up
Any person can sign up for services
provided he or she is competent to enter into a contract. he or she has
attained the age of 18 years, is of sound mind and not disqualified from
contracting by any other law to which he or she is subject to.
Terms of Site
access
www.vilasitha.lk grants customers limited access rights for
personal use on this site and not to download (other than page caching) or edit
any portion of it.
The access to this site is for
personal use of the customer & vendor and not for any commercial use or to
access its contents to collect and use of product listings, descriptions, or
prices; any derivative use of this site or any use of data mining, robots, or
similar data gathering and extraction tools. No portions of this site may be
reproduced, duplicated, copied, sold, resold or otherwise exploited for any
commercial purpose without express written consent of www.vilasitha.lk.
Further no customer / vendor is
authorized to frame or utilize framing techniques to enclose any trademark,
logo, or other proprietary information (including images, text, page layout, or
form) on the Site without express written consent.
Any unauthorized use automatically
terminates the permission granted by www.vilasitha.lk
Pricing
Prices displayed for all the products
on www.vilasitha.lk. The prices of all products mentioned at the
time of ordering will be charged on the date of the delivery or at the point of
purchase as selected by the user at the point of sale.
Order
Cancellation
A
Customer can opt to cancel order within 1 hour for the order placed either
online or by calling our customer service and receive refund of advance paid if
any in accordance with our return & refund policy.
www.vilasitha.lk
reserves the right to cancel any order if it suspects any fraudulent
transaction by a customer / vendor or breaches the terms & conditions of
using www.vilasitha.lk .
Return &
Refunds
www.vilasitha.lk practices
no cash back & we don’t refund money. No exchange of items. However we will
give a coupon or loyalty points that amounts to the order that has been placed
which you can use for your future order placements. If the transaction is based
on COD (Cash On Delivery) and if the customer wants to resend order to us,
customer must bear the return courier fee.
Customer
Acceptance
I hereby agree upon:
To pay extra cost claimed by www.vilasitha.lk in the case of redelivery due to wrong name
or address or any other wrong information provided while booking order.
To use www.vilasitha.lk site to transact for lawful purposes in
compliance with all applicable laws and regulation.
To provide authentic and true
information in all instances and authorize www.vilasitha.lk to validate the information provided at any
point to time and reject registration if any details are found to be untrue
wholly or partly.
To access the services made available
on www.vilasitha.lk and to transact business at my own risk after
using best and prudent judgment as a well-informed customer / vendor.
That the information provided is
correct and proper in all respects.
That the product descriptions have
been carefully checked before placing the order and agree to be bound by the
terms and conditions of sale.
Vendor Acceptance
I hereby agree upon:
To pay extra cost claimed by www.vilasitha.lk in the case of redelivery due to wrong name
or address or any other wrong information provided while delivering the order.
To use www.vilasitha.lk site to transact for lawful purposes in
compliance with all applicable laws and regulation.
To provide authentic and true
information in all instances and authorize www.vilasitha.lk to validate the information provided at any
point to time and reject registration if any details are found to be untrue
wholly or partly.
To access the services made available
on www.vilasitha.lk and to transact business at my own risk after
using best and prudent judgment as a well-informed customer / vendor.
That the information provided is
correct and proper in all respects.
That the product descriptions have
been carefully checked before publishing in www.vilasitha.lk and agree to be bound by the terms and
conditions of sale.
Provide relevant genuine documents / details required for the registration with
www.vilasitha.lk.
To delete the vendor account, vendor
must contact the www.vilasitha.lk team.
According to the type of category contracted,
the features & facilities may be changed.
www.vilasitha.lk don’t refund registration fees to vendors or
customers.
Once the account is created, the
account name can be changed once and further changes may incur a charge.
Obligations of
Visitor / Customer / Vendors
I hereby unconditionally undertake not
to use www.vilasitha.lk for:
Disseminating any objectionable
material, harassing, libelous, abusive, threatening, harmful, vulgar, obscene,
or any unlawful activity.
To transmit material that constitutes
a criminal offence or results in civil liability or otherwise breaches any
relevant laws, regulations or code of practice.
To gain unauthorized access to other
computer network systems.
Interfere with any other person's
right to use or enjoyment of the Site.
Breach applicable laws.
Interfere or disrupt networks or web
sites connected to the Site.
Make, transmit or store electronic
copies of materials protected by copyright without the permission of the owner.
To post customer review feedback in
violation of this policy or right of any
third party, including copyright, trademark, privacy or other personal or
proprietary right(s), and cause injury
to any person or entity.
To post comments containing libelous
or otherwise unlawful, threatening, abusive or obscene material, or contain
software viruses, political campaigning, commercial solicitation, chain
letters, mass mailings or any form of "spam".
Not to use a false email address,
impersonate any person or entity, or otherwise mislead as to the origin of any
Customer feedback submitted on www.vilasitha.lk.
To be solely responsible for the
content of any Customer Feedback made and agree upon to indemnify www.vilasitha.lk for all claims resulting from such Customer
Feedback submitted.
Pictures &
Colors
www.vilasitha.lk has have made every effort to display the
products and its colors on the Website as accurately as possible. www.vilasitha.lk does not guarantee nor take responsibility
for variations in pictorial representations for items and color variation due
to technical reasons.
Right to Modify
Terms & Conditions of Service
www.vilasitha.lk reserves unconditional right to modify terms
and conditions of transacting business on www.vilasitha.lk
without any prior notification and
consent of customers / vendors / users.
When a registered customer accesses www.vilasitha.lk he or she is deemed to have accepted the
latest version of the Terms & Conditions on the Site.
Governing Law and
Jurisdiction
All disputes arising out of or in
doing business on www.vilasitha.lk shall be amicably settled at the first
instance by mutual discussions and negotiations. In the event the dispute is
not resolved then the same may be referred to arbitration in accordance with
the provisions of the Arbitration and Conciliation Act, 1996 or any enactment
of statutory modification thereof.
Customer Reviews & Feedback
Customer reviews, comments, feedback,
postcards, suggestions, ideas, and other submissions submitted or offered on www.vilasitha.lk
in connection with use of this Site
(collectively, the "Feedback") shall be and remain the property of www.vilasitha.lk. The Customer review and feedback made on the
site shall constitute an assignment to www.vilasitha.lk of all worldwide rights, titles and interests
in all copyrights and other intellectual properties in the Feedback and www.vilasitha.lk shall have exclusive rights, titles and
interests therein without being limited in any way for its use, commercial or
otherwise, of the Feedback.
Further www.vilasitha.lk will be entitled to use, reproduce, disclose,
modify, adapt, create derivative works from, publish, display and distribute
any Feedback submitted for any purpose whatsoever, without restriction and without
compensating Customer in any way.
www.vilasitha.lk shall be under no obligation (1) to maintain
any Comments in confidence; (2) to pay you any compensation for any Comments;
or (3) to respond to any Comments.
www.vilasitha.lk reserves the right (but not the obligation)
to monitor and edit or remove any Comments submitted to the Site.
www.vilasitha.lkdoes not take any responsibility or assume
liability for any Feedback submitted by Customers or any third party.
Copyright &
Trademark Rights
The Customer acknowledges that access
to this Website www.vilasitha.lk does not confer and shall not be considered
as conferring upon anyone any license under any third party's intellectual
property rights.
www.vilasitha.lkand its suppliers and licensors expressly
reserve all intellectual property rights in all text, programs, products,
processes, technology, content and other materials, which appear onwww.vilasitha.lk.
All rights, including copyright, on
this website is owned by www.vilasitha.lk.
Any use of this website or its
contents, including copying or storing it either in whole or part, is
prohibited without the permission of www.vilasitha.lk.
The names and logos and all related
product and service names, design marks and slogans are the trademarks or
service marks of www.vilasitha.lk, its affiliates, its partners or its
suppliers / respective companies.
References on www.vilasitha.lk to any names, marks, products or services of
third parties or hypertext links to third party sites or information provided
is solely for customer convenience and does not in any way constitute or imply www.vilasitha.lk endorsement, sponsorship or recommendation of
the third party, information, product or service.
www.vilasitha.lkis not responsible for content of any third-party
sites and does not make any representations regarding the content or accuracy
of material on such sites. Customers deciding to link to any such third party
websites, are doing entirely at their own risk.
All materials, including images, text,
illustrations, designs, icons, photographs, programs, music clips or downloads,
video clips and written and other materials hosted on www.vilasitha.lk (collectively, the "Promotional
Material") are intended solely for customer convenience.
All software used in www.vilasitha.lk is
the property of www.vilasitha.lk or its licensees and suppliers and protected
by copyright laws.
The contents and software in www.vilasitha.lk is to be used only as a shopping resource.
Any other use, including the reproduction, modification, distribution,
transmission, republication, display, of the contents on this Website is
strictly prohibited.
All Contents are copyrights, trademarks,
and/or other intellectual property owned, controlled or licensed by www.vilasitha.lk, one of its affiliates or by third parties
who have licensed their materials to www.vilasitha.lk and are protected by copyright laws.
The compilation (meaning the
collection, arrangement, and assembly) of all Contents on this Website is the
exclusive property of www.vilasitha.lk and is also protected by copyright laws.
Objectionable
Material
While all IT security measures are
taken to ensure wholesome and socially acceptable content is available on www.vilasitha.lk, notwithstanding the best efforts the
customer understands and accepts the risk that while using this Site or any
services provided on the www.vilasitha.lk, one may encounter Content that may be deemed
by some to be offensive, indecent, or objectionable, which Content may or may
not be identified as such.
www.vilasitha.lk and its affiliates shall have no liability to
Customer for Content that may be deemed offensive, indecent, or objectionable
to you.
Indemnity
As a Customer, I hereby agree upon to
defend, indemnify and hold harmless www.vilasitha.lk, its employees, directors, officers, agents
and their successors and assigns from and against any and all claims,
liabilities, damages, losses, costs and expenses, including attorney's fees,
caused by or arising out of claims based upon my actions or inactions, which
may result in any loss or liability to www.vilasitha.lk or any third party including but not limited
to breach of any warranties, representations or undertakings or in relation to
the non-fulfilment of any obligations under this User Agreement or arising out
of violation of any applicable laws, regulations including but not limited to
Intellectual Property Rights, payment of statutory dues and taxes, claim of
libel, defamation, violation of rights of privacy or publicity, loss of service
to other subscribers and infringement of intellectual property or other rights.
This clause shall survive the expiry or termination of this User Agreement. We
may terminate this User Agreement at any time, without notice or liability to www.vilasitha.lk.